How do I get free shipping?
Free shipping applies to all U.S. mainland orders over $150 (excludes Alaska, Hawaii, Puerto Rico, and US Virgin Islands)…
How long does it take to receive my order (International)
Most International orders arrive between 7-14 business days. Due to customs clearance (which differs in each country of import), some orders may take up to 4 weeks.
Why hasn’t my tracking updated?
Once your order confirmation has been received, it can take 1-3 business days for your order to be processed and shipped out. Once the order has been shipped you will receive an email with tracking information.
What if I am not there to receive my package?
If you can’t change your delivery address and no one else can accept the delivery at the delivery address, it may be left at a carrier’s facility.
Where does ProGym Gears ship from?
ProGym gears ships globally from our headquarters in Nampa, Idaho, USA. We offer free shipping within the domestic United States for orders over $150.
How long does it take to receive my order?
Once your order is placed and confirmed, please allow 1-3 business days for your order to be processed and shipped.
Which countries does ProGym gears ship to?
We offer order shipping to customers in the United States (including Hawaii, Alaska, Puerto Rico, Guam, Palau, and USVI).
Does ProGym Gears offer package protection?
Yes, package protection is available for any domestic order. Please select ‘yes’ when prompted at checkout. When you add package protection at checkout, you add protection against lost, stolen, or damaged packages.
Military Shipping (APO, FPO & DPO Addresses)
We ship to all valid APO, FPO, or DPO military addresses. When placing your order, please make sure to select the United States as the country you’re shipping to…